PDN– A Foundational Focus on Education and Training
Located in Olympia Fields, IL (near Chicago), PDN is more than a medical staffing agency and thus provides ongoing training, education, seminars and testing services for our prospective medical and healthcare staffing recruits. As a metropolitan and statewide leader in providing permanent, right-to-hire, temporary personnel, and healthcare recruitment services, we focus on certified and credentialed personnel, ongoing educational and training services for our placement candidates, and of course for our own employees.
Contact PDN, a Chicago Medical Staffing Agency
PDN is dedicated to continuing education for temporary and permanent healthcare staff candidates. Learn about PDN, your medical staffing agency in Chicago.
Healthcare Sector Seminars
By focusing on education and training, PDN participates in seminars on a variety of topics from inside-industry technical services to diversity training programs, customer service seminars, and medical billing coding workshops.
Contact PDN, Your Medical Staffing Agency, Concerning Seminars
Customer Service Training/Workshops
Our medical staffing agency customer service training has the primary focus of multiple key learning points centered on communications. For participants, we offer workshops on customer service including communications techniques, greeting the customer, handling difficult customers, general problem solving, office tools and equipment, and tips for promoting excellence in healthcare customer service.
Cultural Diversity Training
Cultural diversity training is essential for the growth of business. The primary objective is to learn how to break down personal and cultural barriers that interfere with integrated teamwork. This workshop encourages participants to engage in interpersonal dialogue and interact in a multi-cultural environment, thereby learning how to respect and accept cultural differences.
PDN addresses key terminology, language, biases, stereotypes, laws, workplace discrimination issues, compliance, and the integration of these skills into a healthcare environment.
Medical Coding Seminars
PDN’s affiliate, The Jordan Evans Institute, offers a variety of coding programs to Health and Information Management professionals including:
The primary objective of these programs is to ensure compliance with recent updates in ICD-9-CM codes, CPT codes, and DRG changes. At the end of each program, participants must demonstrate skill by coding assessments.
Contact PDN – Ask about Healthcare Seminars, Education and Training